topic Re: Broke sky box in Sky Q

Broke sky box

Kane+g — Mon, 31 Jul 2023 11:30:10 GMT

Hi my sky box is broke it's saying disc drive error and hasn't worked for 5 days now

Re: Broke sky box

oldfella — Mon, 31 Jul 2023 11:35:02 GMT

@Kane+g wrote:

Hi my sky box is broke it's saying disc drive error and hasn't worked for 5 days now

Hi @Kane+g

See following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Broke sky box

GD1 — Mon, 31 Jul 2023 11:35:54 GMT

@Kane+g Follow the steps here, if it still doesn't work there is a link to order a new Q Box.

When the replacement box arrives the courier will take the old one away, please remember to remove the card from the old box as you'll need it for the new box.