https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4375856#M591630 <P>The mini box gives me 4 steps to reconnect when I've completed all 4 steps it says that my WiFi isn't on which it is then it tries to connect to WiFi but starts from the beginning of the 4 steps&nbsp;</P> Mon, 31 Jul 2023 10:55:57 GMT Anthie+k 2023-07-31T10:55:57Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4375856#M591630 <P>The mini box gives me 4 steps to reconnect when I've completed all 4 steps it says that my WiFi isn't on which it is then it tries to connect to WiFi but starts from the beginning of the 4 steps&nbsp;</P> Mon, 31 Jul 2023 10:55:57 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4375856#M591630 Anthie+k 2023-07-31T10:55:57Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4376600#M591808 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 01 Aug 2023 08:21:22 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4376600#M591808 Greenfingers001 2023-08-01T08:21:22Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4378629#M592219 <P>Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can &nbsp;re-escalate this for you. Thanks.</P> Thu, 03 Aug 2023 09:58:49 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-not-working/m-p/4378629#M592219 Addie15 2023-08-03T09:58:49Z