topic Re: Paramount error code in Sky Q

Paramount error code

DougieH — Sun, 30 Jul 2023 18:37:07 GMT

I keep getting a My_Sky error code 2304 when trying to access Paramount Plus. I've done all the updates and suggested hints but still comes up with an error! Has anyone had this and managed to get it resolved?

Re: Paramount error code

Greenfingers001 — Mon, 31 Jul 2023 07:54:29 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount error code

ross180301 — Mon, 31 Jul 2023 18:30:04 GMT

I have the exact same issue- been trying since last night but still have error code when confirming Paramount Plus

Re: Paramount error code

Addie15 — Wed, 02 Aug 2023 10:30:29 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Paramount error code

ross180301 — Wed, 02 Aug 2023 12:16:28 GMT

Please escalate the issue as still not resolved