topic My sky Q remote wont pause or rewind in Sky Q https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375473#M591557 <P>All other buttons work on the remote apart from rewind, pause or fastforward&nbsp;</P> Sun, 30 Jul 2023 17:28:35 GMT Ashleighbee 2023-07-30T17:28:35Z My sky Q remote wont pause or rewind https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375473#M591557 <P>All other buttons work on the remote apart from rewind, pause or fastforward&nbsp;</P> Sun, 30 Jul 2023 17:28:35 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375473#M591557 Ashleighbee 2023-07-30T17:28:35Z Re: My sky Q remote wont pause or rewind https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375476#M591559 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3225161">@Ashleighbee</a>&nbsp;</P> <P>Are you sure it's an issue with the remote? Have you tried rebooting the Sky Q box?&nbsp;</P> Sun, 30 Jul 2023 17:35:40 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375476#M591559 Daniel0210 2023-07-30T17:35:40Z Re: My sky Q remote wont pause or rewind https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375479#M591560 <P>Yes I've tried rebooting and still nothing</P> Sun, 30 Jul 2023 17:36:46 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375479#M591560 Ashleighbee 2023-07-30T17:36:46Z Re: My sky Q remote wont pause or rewind https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375481#M591561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3225161">@Ashleighbee</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Sun, 30 Jul 2023 17:37:33 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-remote-wont-pause-or-rewind/m-p/4375481#M591561 Daniel0210 2023-07-30T17:37:33Z