Sky box

Brihawk — Sat, 29 Jul 2023 13:24:23 GMT

Hi how do I send back a sky package

Re: Sky box

Daniel0210 — Sat, 29 Jul 2023 13:29:16 GMT

@Brihawk wrote:

Hi how do I send back a sky package

Do you mean a Sky Q box?

If you’ve cancelled successfully Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at.

Note:~ If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out after 31 days in case you change your mind about Glass.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

topic Sky box in Sky Q

Sky box

Re: Sky box