topic Re: Mulitscreen in Sky Q

Mulitscreen

Emzickles — Fri, 28 Jul 2023 20:47:57 GMT

My sky a box in my bedroom always disconnects for my main sky a box. Every night I have to reset my sky box in my bedroom. Reconnect it to the main box and then my internet. Getting a bit of a joke now. Really not worth paying for. Stresses me out every single night.

Re: Mulitscreen

oldfella — Fri, 28 Jul 2023 20:54:21 GMT

@Emzickles wrote:

My sky a box in my bedroom always disconnects for my main sky a box. Every night I have to reset my sky box in my bedroom. Reconnect it to the main box and then my internet. Getting a bit of a joke now. Really not worth paying for. Stresses me out every single night.

Hi @Emzickles

Assume you are putting your Q boxes into standby when not in use and not switching them completely off at the mains.

Also check that they are both in the same Standby setting.

https://www.sky.com/help/articles/using-the-standby-settings

Re: Mulitscreen

Emzickles — Fri, 28 Jul 2023 20:57:12 GMT

My main one goes on stand by. Always has. Used to work fine then all of a sudden just disconnects. Have to keep going downstairs to press the button on my other sky box at least 2-3 times before it reconnects.