Sky Q mini box

Caper+08 — Thu, 27 Jul 2023 19:07:47 GMT

Keeps turning itself off and on

Re: Sky Q mini box

oldfella — Thu, 27 Jul 2023 19:14:15 GMT

@Caper+08 wrote:

Keeps turning itself off and on

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.

If the issue with the mini continues try a Reset Settings in the mini box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.

After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Re: Sky Q mini box

Caper+08 — Thu, 27 Jul 2023 21:53:39 GMT

Thank you have just rebooted the mini box so fingers crossed thank you

Re: Sky Q mini box

Caper+08 — Sun, 30 Jul 2023 00:07:02 GMT

Have rebooted both boxes and still sky mini going off my bt internet was checked it's completely fine so must be a faulty box

topic Re: Sky Q mini box in Sky Q

Sky Q mini box

Re: Sky Q mini box

Re: Sky Q mini box

Re: Sky Q mini box