Sky tv not working

SkyQ123456 — Thu, 27 Jul 2023 18:58:12 GMT

Hi my sky q box is not working properly I've got the Home Screen but that's it

Re: Sky tv not working

oldfella — Thu, 27 Jul 2023 19:08:45 GMT

@SkyQ123456 wrote:

Hi my sky q box is not working properly I've got the Home Screen but that's it

Try first rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

If you had to press the button on the Q box to turn it on

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

topic Re: Sky tv not working in Sky Q

Sky tv not working

Re: Sky tv not working