https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372080#M590753 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3270282">@Libby74</a>&nbsp; Returns packaging is sent once the 31 day cool off has elapsed.</P> Wed, 26 Jul 2023 14:08:57 GMT GD1 2023-07-26T14:08:57Z https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372078#M590752 <P>When I ordered my sky glass I was told you would send me out packages to return my sky q boxes, I haven't received my packages yet&nbsp;</P> Wed, 26 Jul 2023 14:07:31 GMT https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372078#M590752 Libby74 2023-07-26T14:07:31Z https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372080#M590753 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3270282">@Libby74</a>&nbsp; Returns packaging is sent once the 31 day cool off has elapsed.</P> Wed, 26 Jul 2023 14:08:57 GMT https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372080#M590753 GD1 2023-07-26T14:08:57Z https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372082#M590754 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3270282">@Libby74</a>&nbsp;<BR />If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out after 31 days in case you change your mind about Glass. <BR /><BR />When you do return it keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Wed, 26 Jul 2023 14:10:30 GMT https://helpforum.sky.com/t5/Sky-Q/Return-sky-q/m-p/4372082#M590754 Daniel0210 2023-07-26T14:10:30Z