topic Re: Discovery plus - code number in Sky Q

Discovery plus - code number

Anonymous — Sat, 22 Jul 2023 15:09:47 GMT

Why do my Q box (es) not save my discovery plus code ?

It is so annoying - having to keep logging on to Sky.com to get another code number to input

Re: Discovery plus - code number

Mr+Flibbles+86 — Sun, 23 Jul 2023 08:49:40 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Discovery plus - code number

Anonymous — Sun, 23 Jul 2023 15:15:39 GMT

@Mr+Flibbles+86

Received your private chat invite - but when I tried to respond - I got a message telling me that YOU had not enabled something or other...

Re: Discovery plus - code number

Invisiblename — Sun, 23 Jul 2023 15:26:53 GMT

@Anonymous wrote:
@Mr+Flibbles+86
Received your private chat invite - but when I tried to respond - I got a message telling me that YOU had not enabled something or other...

I've escalated it again for you

Re: Discovery plus - code number

Rhirhi7 — Sun, 23 Jul 2023 15:49:30 GMT

I have the same issue

Re: Discovery plus - code number

Addie15 — Mon, 24 Jul 2023 08:25:16 GMT

Hi there! Thank you for escalating this. We have sent an invite to stevei.

Re: Discovery plus - code number

Addie15 — Wed, 26 Jul 2023 08:30:30 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Discovery plus - code number

Addie15 — Wed, 26 Jul 2023 08:48:59 GMT

Update-We are closing this session now after not receiving further response within 48 hours. if you still need help, please let us know so we can re-escalate this for you. Thanks.