topic Paramount plus issues in Sky Q

Paramount plus issues

Sam2075 — Sun, 23 Jul 2023 09:36:29 GMT

Hello,

paramount plus won't load, I have done so many resets with the sky q and whatnot refreshed apps and all sorts hidden menu ect.... when you try to load paramount (was working fine) now just displays the paramount logo and nothing happens... all other apps are working fine since resetting everything?

Re: Paramount plus issues

mmmmpaul — Sun, 23 Jul 2023 21:54:31 GMT

Mine is doing the same! Was working perfect yesterday & today just showing the logo & won't go any further. My internet is fine so nothing to do with that

Re: Paramount plus issues

Addie15 — Mon, 24 Jul 2023 09:19:55 GMT

Hi there Sam2075, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount plus issues

Addie15 — Mon, 24 Jul 2023 09:21:07 GMT

Hi there mmmmpaul, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147