https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369073#M590099 <P>Never been on eco mode. It's just started to switch its self off and the only way to get it back on is by switching it off at the plug and rebooting it.&nbsp;</P> Sun, 23 Jul 2023 09:21:40 GMT andythetyreman 2023-07-23T09:21:40Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369035#M590086 My sky q box randomly switches off and has to be rebooted more often than not. Any ideas?? Sun, 23 Jul 2023 08:47:34 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369035#M590086 andythetyreman 2023-07-23T08:47:34Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369050#M590091 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2445117">@andythetyreman</a>&nbsp;wrote:<BR />My sky q box randomly switches off and has to be rebooted more often than not. Any ideas??<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2445117">@andythetyreman</a>&nbsp;</P> <P>In Eco and Active Standby the Q box will switch off after a period of inactivity.</P> <P><A href="https://www.sky.com/help/articles/using-the-standby-settings" target="_blank" rel="noopener">https://www.sky.com/help/articles/using-the-standby-settings</A>&nbsp;</P> <P>&nbsp;</P> <P>You could also try a Reset Settings in the Q box hidden menu. <BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press 0 0 1 Select.<BR />Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. <BR />After the Reset you will have to re pair your Bluetooth remote If you use one.<BR />If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.<BR />To re pair the remote press 1 &amp; 3 together on the remote and follow onscreen instructions to re pair.<BR /><BR />Make sure that you are pointing the remote at the Q box when you press 1 &amp; 3 together.<BR /><BR />Resetting the settings will also reset:<BR /><BR />Audio visual settings, such as picture resolution and HDMI control<BR />Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.</P> Sun, 23 Jul 2023 08:59:13 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369050#M590091 oldfella 2023-07-23T08:59:13Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369073#M590099 <P>Never been on eco mode. It's just started to switch its self off and the only way to get it back on is by switching it off at the plug and rebooting it.&nbsp;</P> Sun, 23 Jul 2023 09:21:40 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369073#M590099 andythetyreman 2023-07-23T09:21:40Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369076#M590101 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2445117">@andythetyreman</a>&nbsp;wrote:<BR /> <P>Never been on eco mode. It's just started to switch its self off and the only way to get it back on is by switching it off at the plug and rebooting it.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Have you tried the Reset Settings&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2445117">@andythetyreman</a>&nbsp;?</P> Sun, 23 Jul 2023 09:23:12 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-box/m-p/4369076#M590101 oldfella 2023-07-23T09:23:12Z