topic Replace sky dish in Sky Q

Replace sky dish

Roncombe — Fri, 21 Jul 2023 16:38:26 GMT

I would like my sky dish replaced onto the side of the house and renewed wiring. I have had the house re rendered and they had to take the dish down.

Re: Replace sky dish

oldfella — Fri, 21 Jul 2023 16:44:47 GMT

@Roncombe wrote:

I would like my sky dish replaced onto the side of the house and renewed wiring. I have had the house re rendered and they had to take the dish down.

Hi @Roncombe

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Sky will charge in the region of £65 to do this I believe.

Re: Replace sky dish

Sharmena1 — Fri, 14 Jun 2024 13:53:24 GMT

I paid for a sky engineer to come and move my sky dish further up my wall as I was having a single story kitchen built, the engineer moved the sky dish and placed it on the scaffolding, and said he would come back and place it on the chimney when I called them back.

I have already paid for it to be placed on the wall. The engineer also stated there would be no more charge.

If you could possibly send a engineer out as soon as possible, that would be great.

Re: Replace sky dish

Daniel0210 — Fri, 14 Jun 2024 13:55:36 GMT

@Sharmena1
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here. You will need to contact Sky.

My understanding is that Sky no longer position dishes on to chimneys.

Re: Replace sky dish

MightyQuinn — Fri, 14 Jun 2024 13:57:45 GMT

@Sharmena1 wrote:
If you could possibly send a engineer out as soon as possible, that would be great.

Hi @Sharmena1 I'm afraid that you are not contacting Sky direct here, this is a public community forum that has no idea who you are. See the post above yours for contact information..