topic Wifi connection for Qbox/minis in Sky Q

Wifi connection for Qbox/minis

catmat101 — Fri, 21 Jul 2023 16:07:18 GMT

Since high winds and a power outage the Qbox isn't connected to the wifi (which is working) but we can get most TV channels but no apps.. We also have a booster and two minis which aren't connected to the router..Our internet/router is provided by an outside local company.

Should I just reboot the Qbox?

Re: Wifi connection for Qbox/minis

nigea99 — Fri, 21 Jul 2023 16:13:56 GMT

@catmat101 wrote:

Since high winds and a power outage the Qbox isn't connected to the wifi (which is working) but we can get most TV channels but no apps.. We also have a booster and two minis which aren't connected to the router..Our internet/router is provided by an outside local company.

Should I just reboot the Qbox?

hi @catmat101

As your wifi if not SKY then the minis do not use your wifi but a wifi Signal generated by the main box

So, yes, try a power down restart of your main box, followed by your minis

Re: Wifi connection for Qbox/minis

oldfella — Fri, 21 Jul 2023 16:24:23 GMT

@catmat101 wrote:

Since high winds and a power outage the Qbox isn't connected to the wifi (which is working) but we can get most TV channels but no apps.. We also have a booster and two minis which aren't connected to the router..Our internet/router is provided by an outside local company.

Should I just reboot the Qbox?

Hi @catmat101

Is the booster a Sky Q Wifi booster?

If so where is it positioned and also to what are you connecting it?