https://helpforum.sky.com/t5/Sky-Q/Chris-Clay/m-p/4365911#M589479 <P>Hi I have no picture only sound, I have pulled out the power cable for ten seconds and checked the HDMI cable and all seem fine&nbsp;</P> Wed, 19 Jul 2023 16:33:43 GMT Chris+Clay 2023-07-19T16:33:43Z https://helpforum.sky.com/t5/Sky-Q/Chris-Clay/m-p/4365911#M589479 <P>Hi I have no picture only sound, I have pulled out the power cable for ten seconds and checked the HDMI cable and all seem fine&nbsp;</P> Wed, 19 Jul 2023 16:33:43 GMT https://helpforum.sky.com/t5/Sky-Q/Chris-Clay/m-p/4365911#M589479 Chris+Clay 2023-07-19T16:33:43Z https://helpforum.sky.com/t5/Sky-Q/Chris-Clay/m-p/4365921#M589480 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3802512">@Chris+Clay</a>&nbsp;</P> <P>Try a box reboot which will be power off for at least 30 seconds, then power back on. When the blue 'Q' stops pulsating wait another 30 seconds before pressing the <span class="lia-unicode-emoji" title=":house:">🏠</span> button.&nbsp;</P> Wed, 19 Jul 2023 16:39:13 GMT https://helpforum.sky.com/t5/Sky-Q/Chris-Clay/m-p/4365921#M589480 Daniel0210 2023-07-19T16:39:13Z