topic Re: Sky Q box or remote not working in Sky Q

Sky Q box or remote not working

Balbi+Balu — Wed, 19 Jul 2023 12:50:41 GMT

My Sky Q box or my remote is not working?

Re: Sky Q box or remote not working

Daniel0210 — Wed, 19 Jul 2023 12:51:54 GMT

@Balbi+Balu

You will have to provide more information in order for us the advise you.

Re: Sky Q box or remote not working

oldfella — Wed, 19 Jul 2023 12:54:18 GMT

@Balbi+Balu wrote:

My Sky Q box or my remote is not working?

Hi @Balbi+Balu

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Re: Sky Q box or remote not working

ksaro1 — Wed, 19 Jul 2023 12:55:44 GMT

Also, make sure the batteries aren't dead in the remote.