topic Sky dish in Sky Q

Sky dish

millie08 — Wed, 19 Jul 2023 08:34:06 GMT

Sky TV 📡 I have Sky q and did not get a new sky satellite dish installed when I got Sky Q. I am getting my house rendered and the workmen require to remove my sky satellite dish - can I get a replacement new dish?

Re: Sky dish

oldfella — Wed, 19 Jul 2023 08:36:19 GMT

@millie08 wrote:

Sky TV 📡 I have Sky q and did not get a new sky satellite dish installed when I got Sky Q. I am getting my house rendered and the workmen require to remove my sky satellite dish - can I get a replacement new dish?

Hi @millie08

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Sky dish

Invisiblename — Wed, 19 Jul 2023 09:01:41 GMT

@millie08 follow @oldfella 's advise, but you should be aware that the dish (& the cables from it to your Sky Q box) are the only items that become your property (all other boxes are loaned to you) - consequently there could be a charge associated with this.

Re: Sky dish

Daniel0210 — Wed, 19 Jul 2023 09:10:35 GMT

@millie08

Sky typically charge about £65 to move a dish. They will not replace it with a new one unless it's not fit for purpose.