https://helpforum.sky.com/t5/Sky-Q/cannot-control-screens-when-looking-on-apps/m-p/4364978#M589205 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801941">@Ramsfan2</a>&nbsp;wrote:<BR /> <P>Cannot control screens when looking on apps. Replaced batteries in remote control, switched off and reset skyq and reset router. When accessing apps screen jumps all over the place and cannot control with remote</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801941">@Ramsfan2</a>&nbsp;</P> <P>Have you tried&nbsp;completely resetting your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair.</P> Tue, 18 Jul 2023 15:38:03 GMT oldfella 2023-07-18T15:38:03Z https://helpforum.sky.com/t5/Sky-Q/cannot-control-screens-when-looking-on-apps/m-p/4364897#M589198 <P>Cannot control screens when looking on apps. Replaced batteries in remote control, switched off and reset skyq and reset router. When accessing apps screen jumps all over the place and cannot control with remote</P> Tue, 18 Jul 2023 14:12:43 GMT https://helpforum.sky.com/t5/Sky-Q/cannot-control-screens-when-looking-on-apps/m-p/4364897#M589198 Ramsfan2 2023-07-18T14:12:43Z https://helpforum.sky.com/t5/Sky-Q/cannot-control-screens-when-looking-on-apps/m-p/4364978#M589205 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801941">@Ramsfan2</a>&nbsp;wrote:<BR /> <P>Cannot control screens when looking on apps. Replaced batteries in remote control, switched off and reset skyq and reset router. When accessing apps screen jumps all over the place and cannot control with remote</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801941">@Ramsfan2</a>&nbsp;</P> <P>Have you tried&nbsp;completely resetting your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair.</P> Tue, 18 Jul 2023 15:38:03 GMT https://helpforum.sky.com/t5/Sky-Q/cannot-control-screens-when-looking-on-apps/m-p/4364978#M589205 oldfella 2023-07-18T15:38:03Z