https://helpforum.sky.com/t5/Sky-Q/Mini-hub-not-working-error-NR-102/m-p/4364893#M589191 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801929">@Kitchen+Envy</a>&nbsp;wrote:<BR /> <P>Mini hub keeps stopping. We reboot and it works for a short while, sometimes half hour but sometimes only a few minutes. Says errror 102</P> <HR /></BLOCKQUOTE> <P>That's a WiFi connectivity issue.</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box.</P> <P>Make sure that you press the WPS button on the router and not the reset button.</P> Tue, 18 Jul 2023 14:08:07 GMT oldfella 2023-07-18T14:08:07Z https://helpforum.sky.com/t5/Sky-Q/Mini-hub-not-working-error-NR-102/m-p/4364886#M589188 <P>Mini hub keeps stopping. We reboot and it works for a short while, sometimes half hour but sometimes only a few minutes. Says errror 102</P> Tue, 18 Jul 2023 13:53:35 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-hub-not-working-error-NR-102/m-p/4364886#M589188 Kitchen+Envy 2023-07-18T13:53:35Z https://helpforum.sky.com/t5/Sky-Q/Mini-hub-not-working-error-NR-102/m-p/4364893#M589191 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801929">@Kitchen+Envy</a>&nbsp;wrote:<BR /> <P>Mini hub keeps stopping. We reboot and it works for a short while, sometimes half hour but sometimes only a few minutes. Says errror 102</P> <HR /></BLOCKQUOTE> <P>That's a WiFi connectivity issue.</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box.</P> <P>Make sure that you press the WPS button on the router and not the reset button.</P> Tue, 18 Jul 2023 14:08:07 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-hub-not-working-error-NR-102/m-p/4364893#M589191 oldfella 2023-07-18T14:08:07Z