topic Re: Sky Q box will not record or download. Error message says issues with hard disc. in Sky Q

Sky Q box will not record or download. Error message says issues with hard disc.

NMac1 — Sat, 15 Jul 2023 12:39:50 GMT

My mini boxes are also not working - no TV at all and error messages say no satellite signal. I presume this issue is connected to the first?

Re: Sky Q box will not record or download. Error message says issues with hard disc.

Tom-W19 — Sun, 16 Jul 2023 12:45:44 GMT

Hi @NMac1

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q box will not record or download. Error message says issues with hard disc.

Mr+Flibbles+86 — Tue, 18 Jul 2023 12:46:08 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks