topic Re: Sky Q has lost broadband connection. in Sky Q

Sky Q has lost broadband connection.

Patricia+Richards — Mon, 17 Jul 2023 14:49:54 GMT

Sky Q has lost internet connection. Gone through set up procedure and can't find broadband

Re: Sky Q has lost broadband connection.

Greenfingers001 — Tue, 18 Jul 2023 08:16:15 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q has lost broadband connection.

Patricia+Richards — Tue, 18 Jul 2023 09:01:45 GMT

Problem has been resolved. Thank you

Re: Sky Q has lost broadband connection.

Addie15 — Tue, 18 Jul 2023 09:06:05 GMT

Hi there! We are very happy to hear that. We are closing this invite now but if there is anything else in the future we can help you with, do not hesitate to reach out. Thanks.