https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4364157#M589022 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801279">@Ye+Olde+Oak</a>&nbsp;wrote:<BR /> <P>Can I have a replacement sky q box?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801279">@Ye+Olde+Oak</a>&nbsp;Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.</P> <P>&nbsp;</P> <P>Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>and/or</P> <P>resetting your remote.<BR />Press the buttons 7 &amp; 9 together on the remote until it’s led flashes four times.<BR />Then press 1 &amp; 3 together until the led flashes twice then follow onscreen instructions to repair the remote.</P> Mon, 17 Jul 2023 17:27:20 GMT Laing1 2023-07-17T17:27:20Z https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4363865#M588932 <P>Remote has new batteries and is a bit hit and Miss wondering if there is an issue with the box had it quite a long time?</P> Mon, 17 Jul 2023 12:29:08 GMT https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4363865#M588932 Ye+Olde+Oak 2023-07-17T12:29:08Z https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4363866#M588933 <P>Can I have a replacement sky q box?</P> Mon, 17 Jul 2023 12:36:37 GMT https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4363866#M588933 Ye+Olde+Oak 2023-07-17T12:36:37Z https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4364157#M589022 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801279">@Ye+Olde+Oak</a>&nbsp;wrote:<BR /> <P>Can I have a replacement sky q box?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801279">@Ye+Olde+Oak</a>&nbsp;Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.</P> <P>&nbsp;</P> <P>Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>and/or</P> <P>resetting your remote.<BR />Press the buttons 7 &amp; 9 together on the remote until it’s led flashes four times.<BR />Then press 1 &amp; 3 together until the led flashes twice then follow onscreen instructions to repair the remote.</P> Mon, 17 Jul 2023 17:27:20 GMT https://helpforum.sky.com/t5/Sky-Q/Box-or-remote-not-working/m-p/4364157#M589022 Laing1 2023-07-17T17:27:20Z