topic Sky Deutschland in Sky Q

Sky Deutschland

Monkey0310 — Mon, 17 Jul 2023 11:06:59 GMT

I recently started a new account and the Sky option on the TV when I switch on is shown as Sky Deutschland. Everything is English so not an issue in that respect but just wondered why it shows as that.

Re: Sky Deutschland

MightyQuinn — Mon, 17 Jul 2023 12:00:01 GMT

Hi @Monkey0310 Perhaps an image of the screen would show us more?

Re: Sky Deutschland

GD1 — Mon, 17 Jul 2023 12:18:54 GMT

@Monkey0310 Sounds like the TV itself is incorrectly identifying Sky Q as Sky Deutschland

There should be an option within your TV's menu to rename the HDMI input, you'll need to read your TV 's user manual to locate this option.

Re: Sky Deutschland

Monkey0310 — Tue, 18 Jul 2023 19:51:54 GMT

Re: Sky Deutschland

GD1 — Tue, 18 Jul 2023 19:53:23 GMT

@Monkey0310 As advised you can edit the HDMI name within your TV menu.

Re: Sky Deutschland

oldfella — Tue, 18 Jul 2023 19:54:32 GMT

Hi @Monkey0310

On the Q box
Try a Reset Settings in the Q box hidden menu. It may refresh the info.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: Sky Deutschland

cookiemonsteruk — Tue, 18 Jul 2023 20:04:37 GMT

@Monkey0310

I queried that last year and was told that it was to do with the country of manufacture. It then changed to sky uk before reverting back to sky Deutschland.

Re: Sky Deutschland

cookiemonsteruk — Tue, 18 Jul 2023 20:40:01 GMT

@Monkey0310

@GD1

Managed to edit my Sky Deutschland hdmi settings on my lg uhd tv to Sky UK LTD so should be smething similar to edit yours via the tv remote

Re: Sky Deutschland

cookiemonsteruk — Tue, 18 Jul 2023 21:03:10 GMT

@Monkey0310

Go to your home button on your lg tv whilst on the sky hdmi and toggle down and click home dash board

Top right you should see a cog then click that and it should allow you to edit that hdmi name