https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363718#M588888 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801156">@Tpinklady</a>&nbsp;wrote:<BR /> <P>Hi we have just received my sky box, but we don't have a viewing card&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801156">@Tpinklady</a>&nbsp;</P> <P>Was this a doorstep swap of a faulty box? If so you were supposed to keep the viewing card from the faulty box.</P> <P>&nbsp;</P> <P>Was it a new box sent out after rejoining Sky Q after a short time away?&nbsp;<SPAN>If so, Sky would have expected you to have retained your original viewing card.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Either way you will need to call Sky and order a new card which will be dispatched via Royal Mail.&nbsp;</SPAN></P> <P>&nbsp;</P> Mon, 17 Jul 2023 10:11:56 GMT Daniel0210 2023-07-17T10:11:56Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363713#M588885 <P>Hi we have just received my sky box, but we don't have a viewing card&nbsp;</P> Mon, 17 Jul 2023 10:04:14 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363713#M588885 Tpinklady 2023-07-17T10:04:14Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363714#M588886 <P>We don't have a viewing card and I need to set up a new direct debit&nbsp;</P> Mon, 17 Jul 2023 10:07:50 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363714#M588886 Tpinklady 2023-07-17T10:07:50Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363718#M588888 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801156">@Tpinklady</a>&nbsp;wrote:<BR /> <P>Hi we have just received my sky box, but we don't have a viewing card&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3801156">@Tpinklady</a>&nbsp;</P> <P>Was this a doorstep swap of a faulty box? If so you were supposed to keep the viewing card from the faulty box.</P> <P>&nbsp;</P> <P>Was it a new box sent out after rejoining Sky Q after a short time away?&nbsp;<SPAN>If so, Sky would have expected you to have retained your original viewing card.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Either way you will need to call Sky and order a new card which will be dispatched via Royal Mail.&nbsp;</SPAN></P> <P>&nbsp;</P> Mon, 17 Jul 2023 10:11:56 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card/m-p/4363718#M588888 Daniel0210 2023-07-17T10:11:56Z