https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4363647#M588869 <P>Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> Mon, 17 Jul 2023 09:07:15 GMT Addie15 2023-07-17T09:07:15Z https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4359844#M587898 <P><SPAN>I have a problem with my Q box. It suddenly freezes on a recorded programmes and I have to switch it off at the mains and reboot. This is becoming more frequent and the box is making a noticeable whirring noise that wasn't there before. This started a few months ago and a reboot sorted it out but now it is happenning several times a day.</SPAN></P> Wed, 12 Jul 2023 13:20:53 GMT https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4359844#M587898 Maureen+Green+2 2023-07-12T13:20:53Z https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4360520#M588057 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 13 Jul 2023 09:35:08 GMT https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4360520#M588057 Greenfingers001 2023-07-13T09:35:08Z https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4363647#M588869 <P>Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> Mon, 17 Jul 2023 09:07:15 GMT https://helpforum.sky.com/t5/Sky-Q/recordings-freezing/m-p/4363647#M588869 Addie15 2023-07-17T09:07:15Z