topic Re: Sky box needs replaced as it is broken in Sky Q

Sky box needs replaced as it is broken

Damien+Mc — Sun, 16 Jul 2023 11:45:58 GMT

The sky box fell... leads pulled fitting out of the back of it and now it is broken

Re: Sky box needs replaced as it is broken

oldfella — Sun, 16 Jul 2023 11:49:50 GMT

@Damien+Mc wrote:

The sky box fell... leads pulled fitting out of the back of it and now it is broken

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent

https://www.sky.com/help/home.

Re: Sky box needs replaced as it is broken

Invisiblename — Sun, 16 Jul 2023 12:51:10 GMT

@Damien+Mc wrote:
The sky box fell... leads pulled fitting out of the back of it and now it is broken

You should be prepared for a charge for this replacement, unless you took out Sky's insurance against this sort of damage.