topic Re: Network issues every time I try to watch on demand. in Sky Q

Network issues every time I try to watch on demand.

Ratmanc — Thu, 13 Jul 2023 17:06:19 GMT

I get the we are having trouble reaching this service right now error over and over and over again. It's been days! Netflix works, amazon and Disney work just not the service I'm paying through the ear for! Absolutely useless!

Re: Network issues every time I try to watch on demand.

Greenfingers001 — Fri, 14 Jul 2023 08:27:38 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Network issues every time I try to watch on demand.

Tom-W19 — Sun, 16 Jul 2023 08:54:50 GMT

Hi @Ratmanc

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.