topic Re: Issue getting free subscription to Discoveryplus. in Sky Q

Issue getting free subscription to Discoveryplus.

RNINET020723 — Wed, 12 Jul 2023 10:23:10 GMT

Hi I've followed the step by step guide to get the free subscription to Discoveryplus. But get the same message come up telling me something went wrong try again later. This has been going on for a few months now. I have been in contact with sky, they tried to do a fix over the phone, but it didn't work. They said there was nothing else they could do. Just try again in a month or so. Has anyone out they had a better response from sky, and did they fix it? Cheers MH

Re: Issue getting free subscription to Discoveryplus.

Greenfingers001 — Thu, 13 Jul 2023 09:10:34 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Issue getting free subscription to Discoveryplus.

Tom-W19 — Sat, 15 Jul 2023 09:41:24 GMT

Hi @RNINET020723

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Issue getting free subscription to Discoveryplus.

viewer12345 — Sat, 10 Feb 2024 14:16:01 GMT