https://helpforum.sky.com/t5/Sky-Q/Issues/m-p/4361948#M588382 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3800063">@Caseyo</a>&nbsp;<BR />This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services. We won't know what the engineer has determined you need. What Sky Q issue did you have to require a visit?&nbsp;</P> Fri, 14 Jul 2023 18:42:11 GMT Daniel0210 2023-07-14T18:42:11Z https://helpforum.sky.com/t5/Sky-Q/Issues/m-p/4361946#M588380 <P>Hi, an engineer came to take a look at the issue and said I need something new. He said he left notes on the account. Can you help?</P> Fri, 14 Jul 2023 18:39:52 GMT https://helpforum.sky.com/t5/Sky-Q/Issues/m-p/4361946#M588380 Caseyo 2023-07-14T18:39:52Z https://helpforum.sky.com/t5/Sky-Q/Issues/m-p/4361948#M588382 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3800063">@Caseyo</a>&nbsp;<BR />This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services. We won't know what the engineer has determined you need. What Sky Q issue did you have to require a visit?&nbsp;</P> Fri, 14 Jul 2023 18:42:11 GMT https://helpforum.sky.com/t5/Sky-Q/Issues/m-p/4361948#M588382 Daniel0210 2023-07-14T18:42:11Z