https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361343#M588233 Hi. Tried that . Didnt work. Think its a phine call to sky Fri, 14 Jul 2023 09:18:28 GMT jockycw 2023-07-14T09:18:28Z https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361322#M588226 Hi. I cant access my recordings all i get in screen is please wait message and the circle continually turning. Also when i try to wownload a show i get the following message. Because of a technical issue , your download couldn't be completed, please try again later. Tried all the usual restarting box etc. Its a sky q bix Fri, 14 Jul 2023 08:59:59 GMT https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361322#M588226 jockycw 2023-07-14T08:59:59Z https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361326#M588227 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2270274">@jockycw</a>&nbsp;wrote:<BR />Hi. I cant access my recordings all i get in screen is please wait message and the circle continually turning. Also when i try to wownload a show i get the following message. Because of a technical issue , your download couldn't be completed, please try again later. Tried all the usual restarting box etc. Its a sky q bix<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2270274">@jockycw</a>&nbsp;</P> <P><BR />Try a Reset Settings in the Q box hidden menu. <BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press <STRONG>0 0 1 Select</STRONG>.<BR />Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. <BR />After the Reset you will have to re pair your Bluetooth remote If you use one.<BR />If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.<BR />To re pair the remote press 1 &amp; 3 together on the remote and follow onscreen instructions to re pair.<BR /><BR />Make sure that you are pointing the remote at the Q box when you press 1 &amp; 3 together.<BR /><BR />Resetting the settings will also reset:<BR /><BR />Audio visual settings, such as picture resolution and HDMI control<BR />Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.</P> Fri, 14 Jul 2023 09:02:00 GMT https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361326#M588227 oldfella 2023-07-14T09:02:00Z https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361343#M588233 Hi. Tried that . Didnt work. Think its a phine call to sky Fri, 14 Jul 2023 09:18:28 GMT https://helpforum.sky.com/t5/Sky-Q/No-access-to-recordings-and-cant-download/m-p/4361343#M588233 jockycw 2023-07-14T09:18:28Z