Sky mini box fault

RichardMag1981 — Thu, 13 Jul 2023 17:55:58 GMT

Hello

Every time I turn my TV on the sky mini box doesn't connect and I get the message "check device power" on my TV. If I then turn off the mini box and back on, after some time it then connects and appears. This now happens every time so I think the box is faulty.

Re: Sky mini box fault

oldfella — Thu, 13 Jul 2023 18:10:16 GMT

@RichardMag1981 wrote:

Hello

Every time I turn my TV on the sky mini box doesn't connect and I get the message "check device power" on my TV. If I then turn off the mini box and back on, after some time it then connects and appears. This now happens every time so I think the box is faulty.

Hi @RichardMag1981

Assume you are putting your mini into Standby when not in use?

First step would then be to turn on the mini.

If you have HDMI Cec control turned on in the mini settings and also the TV settings then the TV should come on when you switch on the mini from Standby.

Unfortunately HDMI control does not switch the TV off and both TV and Mini need switching into standby separately.

topic Sky mini box fault in Sky Q

Sky mini box fault

Re: Sky mini box fault