Sky Q box staying in St/by

Marek+Durkacz — Thu, 13 Jul 2023 07:56:39 GMT

Went to switch on my SkyQ this morning and box will not switch on, tried the usual off for 10 min. Then it went through normal set up but again but won't come out of St/by

Re: Sky Q box staying in St/by

SlenderRobert — Thu, 13 Jul 2023 08:00:06 GMT

@Marek+Durkacz wrote:
Went to switch on my SkyQ this morning and box will not switch on, tried the usual off for 10 min. Then it went through normal set up but again but won't come out of St/by

The hard drive may have died. If you've done all the following:

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Give Sky a ring and they'll do some more troubleshooting and send you out a replacement box if necessary.

topic Re: Sky Q box staying in St/by in Sky Q

Sky Q box staying in St/by

Re: Sky Q box staying in St/by