https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4357948#M587516 <P>Received replacement sky q box after hard drive issues. &nbsp;&nbsp;</P><P>New box is now playing up with recordings and downloads stating "this programme is not available" - problem seems solved after a factory reset but returns within 24 hours. &nbsp;Any ideas other than yet another replacement box.&nbsp;<BR /><BR /></P> Mon, 10 Jul 2023 20:17:17 GMT Melanie30 2023-07-10T20:17:17Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4357948#M587516 <P>Received replacement sky q box after hard drive issues. &nbsp;&nbsp;</P><P>New box is now playing up with recordings and downloads stating "this programme is not available" - problem seems solved after a factory reset but returns within 24 hours. &nbsp;Any ideas other than yet another replacement box.&nbsp;<BR /><BR /></P> Mon, 10 Jul 2023 20:17:17 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4357948#M587516 Melanie30 2023-07-10T20:17:17Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4358199#M587561 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/525800">@Melanie30</a>&nbsp;wrote:<BR /> <P>Received replacement sky q box after hard drive issues. &nbsp;&nbsp;</P> <P>New box is now playing up with recordings and downloads stating "this programme is not available" - problem seems solved after a factory reset but returns within 24 hours. &nbsp;Any ideas other than yet another replacement box.&nbsp;<BR /><BR /></P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/525800">@Melanie30</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?</P> Tue, 11 Jul 2023 08:03:02 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4358199#M587561 Quoman7 2023-07-11T08:03:02Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4371592#M590647 <P>Have now had to do this everyday and the recording keep failing due to a power cut - there must be an issue somwhere?</P> Tue, 25 Jul 2023 19:35:43 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-recordings-and-downloads/m-p/4371592#M590647 Melanie30 2023-07-25T19:35:43Z