topic Re: Disney + something went wrong in Sky Q

Disney + something went wrong

andyforbes1976 — Sun, 09 Jul 2023 08:56:25 GMT

I am trying to watch something on Disney + I get the same error: "Sorry, something went wrong. Please try again later".

My account is in date, I've tried refreshing apps through the secret menu and turning on/ off again.

Re: Disney + something went wrong

Mr+Flibbles+86 — Mon, 10 Jul 2023 07:21:36 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Disney + something went wrong

Mr+Flibbles+86 — Wed, 12 Jul 2023 08:48:52 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Disney + something went wrong

Claire1172 — Wed, 14 Feb 2024 18:07:53 GMT

I'm having the same issue. Has been like that for a while