topic Re: Chewed through sky tv cable in Sky Q

Chewed through sky tv cable

Green+Street — Sun, 09 Jul 2023 14:17:27 GMT

My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much.

Re: Chewed through sky tv cable

oldfella — Sun, 09 Jul 2023 14:25:30 GMT

@Green+Street wrote:

My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much.

Hi @Green+Street

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Sky are likely to charge Approx £65

Re: Chewed through sky tv cable

Green+Street — Sun, 09 Jul 2023 14:27:08 GMT

Thank you so much.

Re: Chewed through sky tv cable

GD1 — Sun, 09 Jul 2023 14:38:42 GMT

@Green+Street Nothing dangerous about satellite cable as the maximum voltage is around 18V, you could buy some repair kit such as here and would be quicker than waitng for an engineer to fix.