topic Re: Programme cuts out twice (blips) after watching Netflix or Disney . in Sky Q

Programme cuts out twice (blips) after watching Netflix or Disney .

Harleylover1962 — Fri, 07 Jul 2023 19:35:27 GMT

After watching Disney or Netflix through Sky Apps, normal Sky programme then blips twice on a regular basis. The only way to fix it is to unplug the box and reboot it. Very annoying and been doing it for ages.

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Addie15 — Sat, 08 Jul 2023 09:16:05 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Harleylover1962 — Sun, 09 Jul 2023 09:47:55 GMT

Hi where will this chat bubble appear? TV, phone or tablet? If on TV I don't have it on all day?

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Mr+Flibbles+86 — Mon, 10 Jul 2023 09:34:36 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Tom-W19 — Fri, 21 Jul 2023 09:55:04 GMT

Hi @Harleylover1962

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.