topic Re: HDMI banner keeps popping up in Sky Q

HDMI banner keeps popping up

SJT — Thu, 06 Jul 2023 13:31:47 GMT

The HDMI banner keeps popping up on my Hisense TV when watching Sky Q, it is only the Sky Q HDMI cable and not the other things attached by HDMI. I have tried using different ports and even bought new cables and it still keeps happening. The TV has had a new PCB put in too but it still keeps happening.

Re: HDMI banner keeps popping up

Mr+Flibbles+86 — Fri, 07 Jul 2023 07:43:46 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: HDMI banner keeps popping up

Tom-W19 — Sun, 09 Jul 2023 08:32:28 GMT

Hi @SJT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.