https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4356275#M587136 <P>Hi thanks for.the reply this answered my question.lets hope I get a good driver <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 08 Jul 2023 23:27:43 GMT Kawasaki62 2023-07-08T23:27:43Z https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4355202#M586849 How do I package my sky q box for doorstep exchange with dpd Fri, 07 Jul 2023 14:59:58 GMT https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4355202#M586849 Kawasaki62 2023-07-07T14:59:58Z https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4355203#M586850 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3796238">@Kawasaki62</a>&nbsp;wrote:<BR />How do I package my sky q box for doorstep exchange with dpd<HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3796238">@Kawasaki62</a>&nbsp;</P> <P>&nbsp;</P> <P>It goes in the same box the new one arrives in - just make sure it is ready &amp; <STRONG>take out &amp; keep your viewing card</STRONG></P> <P>&nbsp;</P> <P>In theory you need to send back the old remote, power cable and HDMI cable but in practice it shouldn't matter if send back the old or new ones&nbsp; - although you need to be aware that some boxes (V2 2TB) have a separate power supply</P> Fri, 07 Jul 2023 15:03:43 GMT https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4355203#M586850 nigea99 2023-07-07T15:03:43Z https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4356275#M587136 <P>Hi thanks for.the reply this answered my question.lets hope I get a good driver <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 08 Jul 2023 23:27:43 GMT https://helpforum.sky.com/t5/Sky-Q/Box-exchange-with-dpd/m-p/4356275#M587136 Kawasaki62 2023-07-08T23:27:43Z