topic Re: Sky sports uhd, “loading, please try again…….” in Sky Q

Sky sports uhd, “loading, please try again…….”

FFS1333 — Sat, 08 Jul 2023 15:07:10 GMT

Been trying to watch the ashes on sky sports uhd all day and all I get is "loading, please try again in a few minutes.
I've unplugged the box, left for 30secs and started up again.
All other channels are working. Internet connection is good and it works on sky go.
Any suggestions?
cheers.

Re: Sky sports uhd, “loading, please try again…….”

FFS1333 — Mon, 10 Jul 2023 07:50:52 GMT

Wow, lucky me...... I've earned 3 badges by posting this issue....

I can't watch what I've paid sky to watch, but I have started my journey to earning endless badges for future issues!!!! [content removed]

Moderator note: language removed

Re: Sky sports uhd, “loading, please try again…….”

ozsat — Sat, 08 Jul 2023 15:30:17 GMT

Is F1 UHD working OK on 406?

@FFS1333 wrote:
Been trying to watch the ashes on sky sports uhd all day and all I get is "loading, please try again in a few minutes.
I've unplugged the box, left for 30secs and started up again.
All other channels are working. Internet connection is good and it works on sky go.
Any suggestions?
cheers.

Re: Sky sports uhd, “loading, please try again…….”

FFS1333 — Sat, 08 Jul 2023 15:37:39 GMT

Hi.
yes, watched the F1 qualifying.
thanks.

Re: Sky sports uhd, “loading, please try again…….”

nigea99 — Sat, 08 Jul 2023 15:44:39 GMT

@FFS1333 wrote:

Been trying to watch the ashes on sky sports uhd all day and all I get is "loading, please try again in a few minutes.
I've unplugged the box, left for 30secs and started up again.
All other channels are working. Internet connection is good and it works on sky go.
Any suggestions?
cheers.

I don't follow cricket but I think there has been a rain delay with coverage just starting - is it possible that the UHD coverage wasn't available because of this delay ?

Re: Sky sports uhd, “loading, please try again…….”

Stag330 — Sat, 08 Jul 2023 15:48:09 GMT

I've suffered from the same issue over the last couple of weeks or so.

You can possibly get round it by getting to the UHD channel via the TV Guide...but it's not ideal.

Great if Sky can explain why it has started happening - and fix it.

Re: Sky sports uhd, “loading, please try again…….”

FFS1333 — Sat, 08 Jul 2023 15:49:25 GMT

Good point.
it has had the blue/grey bar showing how much of the programme has passed and left.

if that is the case, I'd rather they didn't show it was on at all. I've spent ages, messing with the sky box and checking the internet for problems.

I'll check it now.
cheers.

Re: Sky sports uhd, “loading, please try again…….”

FFS1333 — Sat, 08 Jul 2023 15:54:22 GMT

Oh yeah.... got to it via tv guide...

just assumed it wasn't working because of the message... good to know.

thanks.

Re: Sky sports uhd, “loading, please try again…….”

Me39 — Sat, 22 Jun 2024 14:42:55 GMT

Trying to watch the ICC cricket. Getting the loading, please try later message. Tried rebooting.
There is precious little cricket on Sky and what little there is we can't get to. And the subscription has just gone up by 60%. Remind me why I bother?