https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-issues/m-p/4355638#M586956 <P>Our Sky Q box regularly looses connection with the remote control.</P><P>It won't change channel. It won't increase/decrease volume. <SPAN>To fix the issue we must turn the box off tab the wall. We have changed the batteries, so we know thats not the issue. It appears to occur after being turned off for prolong periods, as in during the night.</SPAN></P> Sat, 08 Jul 2023 08:39:29 GMT Laura.Oscar 2023-07-08T08:39:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-issues/m-p/4355638#M586956 <P>Our Sky Q box regularly looses connection with the remote control.</P><P>It won't change channel. It won't increase/decrease volume. <SPAN>To fix the issue we must turn the box off tab the wall. We have changed the batteries, so we know thats not the issue. It appears to occur after being turned off for prolong periods, as in during the night.</SPAN></P> Sat, 08 Jul 2023 08:39:29 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-issues/m-p/4355638#M586956 Laura.Oscar 2023-07-08T08:39:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-issues/m-p/4355716#M586983 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3796476">@Laura.Oscar</a>&nbsp;wrote:<BR /> <P><SPAN>It appears to occur after being turned off for prolong periods, as in during the night.</SPAN></P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3796476">@Laura.Oscar</a>&nbsp;</P> <P>How do you turn it off for these prolonged periods? Do you switch it to Standby or off completely?&nbsp;</P> Sat, 08 Jul 2023 10:05:55 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-issues/m-p/4355716#M586983 Daniel0210 2023-07-08T10:05:55Z