topic Re: Sky remote in Sky Q

Sky remote

PaigeandSam — Thu, 06 Jul 2023 16:15:42 GMT

Hi how do I connect my sky Q remote to my sky Q box and not to my sky glass tv

Re: Sky remote

PaigeandSam — Thu, 06 Jul 2023 16:17:10 GMT

Hi I have a question.

Remote

PaigeandSam — Thu, 06 Jul 2023 16:18:54 GMT

How do I programme my sky Q remote to my sky Q box and not my sky glass tv

Re: Remote

oldfella — Thu, 06 Jul 2023 16:22:42 GMT

@PaigeandSam wrote:

How do I programme my sky Q remote to my sky Q box and not my sky glass tv

Hi @PaigeandSam

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Re: Sky remote

nigea99 — Thu, 06 Jul 2023 16:43:04 GMT

@PaigeandSam

I have moved your duplicate question onto your original

If you have reverted to SKy Q from SKY glass then I think there may be a special remote that can help - others in the SKY Glass group can probably advise better which is why I moved your post before someone moved it back

Re: Sky remote

Tim+Adams — Thu, 06 Jul 2023 16:43:28 GMT

Hi @PaigeandSam

You'll need to turn Glass off at the socket, then reset the Sky Q remote, by pressing and holding 4 & 6 for 10 seconds and then 7& 9 for 10 seconds and then make sure Sky Q is turned on, then press and hold 1 & 3 for 5 seconds.

Then turn Glass back on at the socket and then check the Sky Q remote works as you want.

Thanks,

Tim