topic Re: Loss of programmes on older boxes on multiuser package in Sky Q https://helpforum.sky.com/t5/Sky-Q/Loss-of-programmes-on-older-boxes-on-multiuser-package/m-p/4354351#M586705 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795798">@Peter+B1000</a>&nbsp;wrote:<BR /> <P>Was being charged twice but cancelled one. Now Sky HD not working&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795798">@Peter+B1000</a>&nbsp; Please can I just check have you upgraded a box to SKy Q (as you posted in the SKY Q group) or do you still only have SKY HD ?</P> Thu, 06 Jul 2023 16:12:22 GMT nigea99 2023-07-06T16:12:22Z Loss of programmes on older boxes on multiuser package https://helpforum.sky.com/t5/Sky-Q/Loss-of-programmes-on-older-boxes-on-multiuser-package/m-p/4354338#M586703 <P>Was being charged twice but cancelled one. Now Sky HD not working&nbsp;</P> Thu, 06 Jul 2023 16:04:51 GMT https://helpforum.sky.com/t5/Sky-Q/Loss-of-programmes-on-older-boxes-on-multiuser-package/m-p/4354338#M586703 Peter+B1000 2023-07-06T16:04:51Z Re: Loss of programmes on older boxes on multiuser package https://helpforum.sky.com/t5/Sky-Q/Loss-of-programmes-on-older-boxes-on-multiuser-package/m-p/4354351#M586705 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795798">@Peter+B1000</a>&nbsp;wrote:<BR /> <P>Was being charged twice but cancelled one. Now Sky HD not working&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795798">@Peter+B1000</a>&nbsp; Please can I just check have you upgraded a box to SKy Q (as you posted in the SKY Q group) or do you still only have SKY HD ?</P> Thu, 06 Jul 2023 16:12:22 GMT https://helpforum.sky.com/t5/Sky-Q/Loss-of-programmes-on-older-boxes-on-multiuser-package/m-p/4354351#M586705 nigea99 2023-07-06T16:12:22Z