topic Re: Channel 5 in Sky Q

Channel 5

Biddle — Thu, 06 Jul 2023 15:12:13 GMT

Ever since I've had my new sky q box fitted I'm having problems with channel 5 it breaks down crackles and the picture you can't see it.Could you please advice how to stop this as some of my programs are on 5 Thank you

Re: Channel 5

MightyQuinn — Thu, 06 Jul 2023 15:14:09 GMT

Hi @Biddle Do you have your own dish, or is it a communal dish?

Re: Channel 5

PandJ2020 — Thu, 06 Jul 2023 15:14:13 GMT

Do you have your own dish or communal?

Re: Channel 5

Biddle — Thu, 06 Jul 2023 15:32:48 GMT

The dish is our own that was put up years ago by sky

Re: Channel 5

nigea99 — Thu, 06 Jul 2023 15:38:05 GMT

hi @Biddle

Please can I suggest you work your way through this link - some probably is not relevant but at the end it should take you to your account with a link to be able to book an engineer.

https://www.sky.com/help/articles/sky-tv-no-satellite-signal