https://helpforum.sky.com/t5/Sky-Q/SkyQ-remote/m-p/4354115#M586674 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786824">@MWBerry</a>&nbsp;</P> <P>Give Sky a call. In the meantime you could buy one from a lot of retailers / larger supermarkets then you've always got a spare (or you can have both set up).&nbsp;</P> Thu, 06 Jul 2023 13:28:37 GMT Daniel0210 2023-07-06T13:28:37Z https://helpforum.sky.com/t5/Sky-Q/SkyQ-remote/m-p/4354098#M586671 I ordered a new SkyQ remote and on my orders it says it has been delivered but this is not correct. However I have not recieved the new remote control. How can I raise an issue with Sky about this as there is no option on the 'My Orders' menu? Thu, 06 Jul 2023 13:24:34 GMT https://helpforum.sky.com/t5/Sky-Q/SkyQ-remote/m-p/4354098#M586671 MWBerry 2023-07-06T13:24:34Z https://helpforum.sky.com/t5/Sky-Q/SkyQ-remote/m-p/4354115#M586674 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3786824">@MWBerry</a>&nbsp;</P> <P>Give Sky a call. In the meantime you could buy one from a lot of retailers / larger supermarkets then you've always got a spare (or you can have both set up).&nbsp;</P> Thu, 06 Jul 2023 13:28:37 GMT https://helpforum.sky.com/t5/Sky-Q/SkyQ-remote/m-p/4354115#M586674 Daniel0210 2023-07-06T13:28:37Z