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    <title>topic Re: I have received email about not returning equipment t but was sent weeks ago and have email to p in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354021#M586668</link>
    <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795676"&gt;@Catherine+Amison&lt;/a&gt;&amp;nbsp;I have escalated this to Sky and hopefully they will come back to you,&lt;BR /&gt;On occasions when our Superusers can’t fix your issue, they may escalate your post to one of our Sky Experts. You may receive an email including a link and a message to have a private conversation on Community with our Sky Expert.&lt;BR /&gt;You can access the conversation via a coloured chat bubble on the bottom left of your screen. Be reassured this email is from Sky and your details are safe and secure.&lt;BR /&gt;&lt;BR /&gt;Responses in Community Messaging aren't immediate which allows you to go about your day, so please check back often. The chat bubble will also be present for 48 hours.&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;To have access to your account, in the chat window we will ask for the same information from you as we would ask over the phone. Be reassured this message is from Sky and your details are safe and secure.&lt;/P&gt;</description>
    <pubDate>Thu, 06 Jul 2023 12:44:01 GMT</pubDate>
    <dc:creator>bob1234</dc:creator>
    <dc:date>2023-07-06T12:44:01Z</dc:date>
    <item>
      <title>I have received email about not returning equipment t but was sent weeks ago and have email to prove</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354015#M586666</link>
      <description>&lt;P&gt;I have received an email today about not returning equipment and being charged but for it however I have another email as evidence that it was returned&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jul 2023 12:40:10 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354015#M586666</guid>
      <dc:creator>Catherine+Amison</dc:creator>
      <dc:date>2023-07-06T12:40:10Z</dc:date>
    </item>
    <item>
      <title>Re: I have received email about not returning equipment t but was sent weeks ago and have email to p</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354021#M586668</link>
      <description>&lt;P&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795676"&gt;@Catherine+Amison&lt;/a&gt;&amp;nbsp;I have escalated this to Sky and hopefully they will come back to you,&lt;BR /&gt;On occasions when our Superusers can’t fix your issue, they may escalate your post to one of our Sky Experts. You may receive an email including a link and a message to have a private conversation on Community with our Sky Expert.&lt;BR /&gt;You can access the conversation via a coloured chat bubble on the bottom left of your screen. Be reassured this email is from Sky and your details are safe and secure.&lt;BR /&gt;&lt;BR /&gt;Responses in Community Messaging aren't immediate which allows you to go about your day, so please check back often. The chat bubble will also be present for 48 hours.&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;To have access to your account, in the chat window we will ask for the same information from you as we would ask over the phone. Be reassured this message is from Sky and your details are safe and secure.&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jul 2023 12:44:01 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354021#M586668</guid>
      <dc:creator>bob1234</dc:creator>
      <dc:date>2023-07-06T12:44:01Z</dc:date>
    </item>
    <item>
      <title>Re: I have received email about not returning equipment t but was sent weeks ago and have email t...</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354134#M586681</link>
      <description>&lt;P&gt;Thanks for escalating this. We’ve sent &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3469807"&gt;@Catherine&lt;/a&gt;+Amison&lt;/SPAN&gt; an invite to chat.&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jul 2023 13:36:55 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4354134#M586681</guid>
      <dc:creator>Lisa-P1987</dc:creator>
      <dc:date>2023-07-06T13:36:55Z</dc:date>
    </item>
    <item>
      <title>Re: I have received email about not returning equipment t but was sent weeks ago and have email t...</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4355959#M587036</link>
      <description>&lt;P&gt;Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.&lt;/P&gt;</description>
      <pubDate>Sat, 08 Jul 2023 14:41:23 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/I-have-received-email-about-not-returning-equipment-t-but-was-sent-weeks-ago-and-have-email-to-prove/m-p/4355959#M587036</guid>
      <dc:creator>Addie15</dc:creator>
      <dc:date>2023-07-08T14:41:23Z</dc:date>
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