topic Re: No signal in Sky Q

No signal

tracyp — Tue, 04 Jul 2023 23:26:31 GMT

I have no satellite signal on my Sky Q box after I connected my new TV to my box, can anyone help me please. TIA

Re: No signal

Quoman7 — Wed, 05 Jul 2023 06:24:56 GMT

@tracyp wrote:

I have no satellite signal on my Sky Q box after I connected my new TV to my box, can anyone help me please. TIA

Hi @tracyp Put your TV on standby, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

Re: No signal

nigea99 — Wed, 05 Jul 2023 06:34:50 GMT

hi @tracyp

If you have connected it to a new TV & getting a 'No Satellite signal' message from the SKY Q box (rather than a No signal from the TV) then in addition to the reboot as suggeted by @Quoman7 check that the satellite cables to the box have not come loose or damaged

Re: No signal

tracyp — Wed, 05 Jul 2023 08:46:15 GMT

Thank you, I shall try that 😊 @Quoman7

Re: No signal

tracyp — Wed, 05 Jul 2023 08:46:58 GMT

Thank you I will give that a try 😊 @nigea99

Re: No signal

Rat75 — Thu, 28 Sep 2023 04:43:37 GMT

I have no signal on my sky q I have unplugged it and my main one down stairs. The main sky box has 3 green lights on is connected to my tv there but my bedroom sky Q box keeps disconnecting I have tried to reset it and unplug it but not working not happy bunny

Re: No signal

Chodley — Thu, 28 Sep 2023 05:08:41 GMT

3 green lights? Sky Q boxes don't have 3 lights. One on the power button and then the centre one with the spinning blue Q thing?