topic Re: No sky cinema in Sky Q

No sky cinema

Mike+ault — Mon, 03 Jul 2023 18:10:46 GMT

I have just switched on my sky, I have full sky package, and paid until 21 July, it is asking me to upgrade to cinema which I have already paid for , I also don't have any apps

Re: No sky cinema

MightyQuinn — Mon, 03 Jul 2023 18:23:08 GMT

Hi @Mike+ault What do you mean paid until July 21st? Have you cancelled your subscription and are you with in the notice period? If that is the case, then only Sky can help you.

Re: No sky cinema

oldfella — Mon, 03 Jul 2023 18:24:23 GMT

@Mike+ault wrote:

I have just switched on my sky, I have full sky package, and paid until 21 July, it is asking me to upgrade to cinema which I have already paid for , I also don't have any apps

Hi @Mike+ault

Check the following link.

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks