https://helpforum.sky.com/t5/Sky-Q/Sky-soundbox-problems/m-p/4351280#M586101 <P>Got a new Hisense 55 inch 4k tv as replacement for LG that broke.</P><P>Sky soundbox was working no problems at all with the LG TV but having plugged into the new one can't get it to work right.</P><P>Picture is cutting out and when got picture has horizontal lines, plugged in exactly the same as old tv.</P><P>Tried different HDMI cables and still the same result,works as normal not plugged into soundbox.</P><P>Does anyone have any idea why it is doing this?.</P> Mon, 03 Jul 2023 17:05:18 GMT ScotsDude 2023-07-03T17:05:18Z https://helpforum.sky.com/t5/Sky-Q/Sky-soundbox-problems/m-p/4351280#M586101 <P>Got a new Hisense 55 inch 4k tv as replacement for LG that broke.</P><P>Sky soundbox was working no problems at all with the LG TV but having plugged into the new one can't get it to work right.</P><P>Picture is cutting out and when got picture has horizontal lines, plugged in exactly the same as old tv.</P><P>Tried different HDMI cables and still the same result,works as normal not plugged into soundbox.</P><P>Does anyone have any idea why it is doing this?.</P> Mon, 03 Jul 2023 17:05:18 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-soundbox-problems/m-p/4351280#M586101 ScotsDude 2023-07-03T17:05:18Z