https://helpforum.sky.com/t5/Sky-Q/Hi-our-multiroom-box-has-just-stopped-working/m-p/4351241#M586091 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794139">@CraigandNat</a>&nbsp;wrote:<BR /> <P>Hi our multiroom box has stopped working there's no picture it's still connected to the Internet just every channel doesn't have a picture our normal box is working fine and the home screen and TV guide is working fine on the multiroom box just no picture or sound?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794139">@CraigandNat</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>reboot your mini box&nbsp;</P> Mon, 03 Jul 2023 16:22:24 GMT Laing1 2023-07-03T16:22:24Z https://helpforum.sky.com/t5/Sky-Q/Hi-our-multiroom-box-has-just-stopped-working/m-p/4351227#M586084 <P>Hi our multiroom box has stopped working there's no picture it's still connected to the Internet just every channel doesn't have a picture our normal box is working fine and the home screen and TV guide is working fine on the multiroom box just no picture or sound?</P> Mon, 03 Jul 2023 15:59:51 GMT https://helpforum.sky.com/t5/Sky-Q/Hi-our-multiroom-box-has-just-stopped-working/m-p/4351227#M586084 CraigandNat 2023-07-03T15:59:51Z https://helpforum.sky.com/t5/Sky-Q/Hi-our-multiroom-box-has-just-stopped-working/m-p/4351241#M586091 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794139">@CraigandNat</a>&nbsp;wrote:<BR /> <P>Hi our multiroom box has stopped working there's no picture it's still connected to the Internet just every channel doesn't have a picture our normal box is working fine and the home screen and TV guide is working fine on the multiroom box just no picture or sound?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3794139">@CraigandNat</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>reboot your mini box&nbsp;</P> Mon, 03 Jul 2023 16:22:24 GMT https://helpforum.sky.com/t5/Sky-Q/Hi-our-multiroom-box-has-just-stopped-working/m-p/4351241#M586091 Laing1 2023-07-03T16:22:24Z