https://helpforum.sky.com/t5/Sky-Q/Packing-to-return-equitment/m-p/4350993#M586029 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3793937">@Ajk1982</a>&nbsp;<BR />So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at. <BR /><BR />If you’ve switched to Sky Glass the packaging may arrive after your trial period. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 03 Jul 2023 11:39:37 GMT Daniel0210 2023-07-03T11:39:37Z https://helpforum.sky.com/t5/Sky-Q/Packing-to-return-equitment/m-p/4350990#M586027 <P>Hi I need packaging to return old equipment as not received the return packaging uet</P> Mon, 03 Jul 2023 11:37:43 GMT https://helpforum.sky.com/t5/Sky-Q/Packing-to-return-equitment/m-p/4350990#M586027 Ajk1982 2023-07-03T11:37:43Z https://helpforum.sky.com/t5/Sky-Q/Packing-to-return-equitment/m-p/4350993#M586029 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3793937">@Ajk1982</a>&nbsp;<BR />So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at. <BR /><BR />If you’ve switched to Sky Glass the packaging may arrive after your trial period. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 03 Jul 2023 11:39:37 GMT https://helpforum.sky.com/t5/Sky-Q/Packing-to-return-equitment/m-p/4350993#M586029 Daniel0210 2023-07-03T11:39:37Z